Onboarding in week one: answering “why is it like this?”

New engineers do not get stuck on what the code does. They get stuck on why.

The question seniors answer every week

“Why is it like this?” is the most common question a new engineer asks, and the most expensive one, because only a few people can answer it.

Self-serve answers, with sources

With DevRamp, a new hire asks the brain and gets the PR, the thread and the owner. Seniors stop being the search engine, and the new engineer ships sooner.